All umbrellas come with a 1 year warranty. If the umbrella is proven to be faulty within that time due to defects in workmanship or materials, we will repair it. After that time a repair charge will apply. Please note we are unable to refund postage on items sent in for repair or back from repair. A 1 year warranty and repair service is only applicable to full priced items. Clearance items are not covered with a warranty.
Please note accidental damage and misuse of an umbrella is not covered by our warranty. Snapped sticks, broken handles and rib damage from use in strong winds, do not constitute a faulty umbrella or frame. All umbrellas dispatched have gone through thorough testing and quality control. Please read the Umbrella Care section for more information on caring for your umbrella.
We are unable to offer warranty service if proof of purchase is not provided. If the umbrella was not bought from ourselves, it would need to be returned to the place of purchase.